FAQs

  • We’re committed to using only high-quality, non-toxic, vegan, and all-natural ingredients. Our formulas are thoughtfully crafted without parabens, phthalates, or harmful additives.

  • Yes! Our products are 100% vegan. We believe self-care should never come at the expense of animals or the planet.

  • Our products are formulated with gentle, plant-based ingredients that are suitable for most skin types. However, if you have specific sensitivities, we always recommend checking our ingredient lists and doing a patch test first.

  • Each of our candles offers approximately 40 to 60 hours of burn time, depending on the size. For the best experience, we recommend burning them for no more than three hours at a time.

  • Yes! For a clean, even burn, trim your wick to ¼ inch before each use and allow the wax to melt fully to the edges of the vessel during the first burn. This helps prevent tunneling and extends the life of your candle.

  • We accept returns on unused, eligible items within 30 days of purchase — just email hello@haleybennettdesigns.com to get started. Due to the nature of our bath and body products, all sales are final. Return shipping costs are the customer’s responsibility unless the return is due to our error.

  • We currently ship within the U.S., including military APO addresses. While we don’t offer international shipping at this time, we’re truly grateful for your interest and support from afar.

  • Orders typically ship within two business days. You’ll receive a confirmation and tracking number once your order is on its way.

  • We occasionally offer local pickup during special events or pop-ups in New York City. Follow us on Instagram or join our newsletter for updates.

  • Yes—we love bringing thoughtful visions to life through custom pieces and creative collaborations. If you have something special in mind, reach out to us via email at hello@haleybennettdesigns.com. We’d be delighted to connect.

  • We welcome custom scent inquiries for special occasions, gifting, or events. Reach out and let us know what you have in mind—we’ll do our best to make it happen.

  • All of our products are thoughtfully handmade in New York City—right in the heart of Astoria, Queens.

  • We blend artistry and sustainability to create home and body essentials that are as beautiful as they are intentional. Every piece reflects our values of craftsmanship, inclusivity, and mindful living.

  • Yes. We use biodegradable, recyclable, and eco-conscious materials whenever possible. From packaging to product, we’re committed to reducing waste and honoring the earth.

  • As a proudly LGBTQ+ and woman-owned business, we prioritize working with local makers, inclusive vendors, and community-centered events. Supporting underrepresented voices is part of who we are.

  • Yes—we’d love to connect with you! Follow us on Instagram @haleybennettdesigns for a closer look at our collections, behind-the-scenes moments, and inspiration for intentional living.

  • Sign up for our newsletter to be the first to know about new launches, upcoming events, and special offers. We promise to keep it thoughtful and never clutter your inbox.

  • Yes—we love connecting in person! You can often find us at local markets and art fairs throughout NYC. Follow us on Instagram or subscribe to our newsletter to see where we’ll be popping up next.